Shipping policy
Wilks Works CT
Order Processing Time
All of our products are handmade to order. Orders are processed within 1–3 business days (excluding weekends and holidays) after payment is received.
You will receive a confirmation email once your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and selected shipping method.
Free shipping is available on U.S. orders over $100.
Estimated delivery times (after processing):
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Standard Shipping: 3–5 business days
Delivery times are estimates and may vary due to carrier delays, weather, or peak shipping periods.
Shipping Carriers
We currently ship orders using trusted carriers such as USPS and UPS.
Once your order ships, tracking information will be provided via email.
Shipping Locations
We currently ship within the United States only.
We do not ship to P.O. Boxes or international addresses at this time.
Incorrect Address or Delivery Issues
Please ensure your shipping address is accurate at checkout. Wilks Works CT is not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
If a package is returned to us due to an incorrect address, the customer may be responsible for additional shipping fees to resend the order.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at wilksworksct@yahoo.com within 7 days of delivery (or expected delivery) so we can assist you.
Wilks Works is not responsible for lost or stolen packages.
Questions
If you have any questions about shipping, please contact us at wilksworksct@yahoo.com or (860) 451-2003 and we’ll be happy to help.